A lot of people are grappling with rejected medical claims, and they are still frustrated because they do not know how to go about the process. This is a prevalent problem bedeviling many health facilities in the recent times, and that can lead to inconvenience if the facilities cannot get the money in time for their operations. You must not continue receiving high medical claim rejections, and it is time that you learned the mistakes that result in claim denial and how you can rectify them. This article highlights some of the mistakes made during medical insurance claim and how you can go about them.
Missing information – Before an insurance company accepts a claim, it goes through the details submitted to it. Suppose any bit of information is missing from the claim form, then there are high rejection chances. Most people tend to forget filling in the details, and that leads to medical claim denial. Ensure that you counter-check the forms to ensure that everything is well captured.
Double claim – If two claims are made to the insurance company on the same day for the same kind of service offered by the medical facility, then the insurance company will deny the claim. This scenario is known as double insurance, and it is a common occurrence if the medical service provider is not keen. Having a competent team of employees and installing medical billing software can significantly reduce the double claim instances.
Service already settled – In some cases, you can find a provider claiming a service that the insurance company has already settled in another payment initially. Through embracing the latest technology on claim processing, you can avoid the instances of service already adjudicated. You can install claim processing software in your organization but ensure you choose the best one which matches the requirement of the insurance company.
Not covered by payer – Sometimes, medical facilities make claims for medical procedures that were not outlined in a patient’s benefit plan. A patient’s benefit plan outlines the kind of procedures covered under it, and this is a crucial consideration when submitting a claim to an insurance company. It is recommendable to refer to a patient’s benefit plan when preparing a claim or before you offer the services.
Filing date expired – You should note that medical claims have deadlines for submission and you must adhere to them. If you do not submit the claims at the right time, then the insurer can reject them. However, it is crucial that you submit the claims in time so that even if it is rejected, you have ample time to make corrections and file the claims again before the deadline is due.